noun: aesthetics;

"I had my first massage and reflexology session with Bonita yesterday. She is absolutely brilliant, so sensitive regarding my physical issues and needs, a beautiful and calm lady. She approached my needs with professionalism, kindness, insight and a holistic approach which I wanted. I am going to be having regular sessions with Bonita, it has taken me a long time to find someone who I connect with and understands my needs. I am feeling more positive and full of hope. Thank you Bonita."